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COVID-19 Projections for Allegan County 3 24 2020
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March 26, 2020
Dear Plainwell Resident:
The Plainwell Department of Public Safety along with the Allegan County Sheriff’s Department are working together to make contact with previously registered vulnerable adults and seniors within our community. Our First Responders will be contacting them by phone to see if they need assistance.
Below is contact phone numbers for our Public Safety Department. As always, if you have an emergency please call 911.
If you are unsure if an issue or concern deserves a phone call to the police, please consider emailing us so we can determine the best course of action.
In short, if you have concerns about yourself, a family member or a neighbor the City wants to hear from you, we are here to help.
-Erik Wilson, Plainwell City Manager
PUBLIC SAFETY NON-EMERGENCY NUMBER
March 22, 2020
Dear Plainwell Residents,
I would like to update you on what we are doing to serve you during this unprecedented time:
• The City met with select stakeholders involving our school, library, hospital, senior care facilities, emergency management personnel, churches and other non-profits. We will be in continued contact in order to ascertain community needs.
City of Plainwell 3/16/2020
• Our Public Safety department is at full staff and is in constant communication with county, state and federal officials. We are taking unprecedented steps to protect their safety.
• Through April 30, 2020, all water customers will have service regardless of payment history, there will be no shut-offs. Additionally, the city will cover all credit card processing fees during this time - if you are charged a fee, we will issue a credit to your utility account to offset those fees.
• In an effort to reduce face to face contact and to protect the public and our employees, the City has reduced staffing while implementing staggered shifts. However, essential City functions are being completed.
• While walk-in traffic has been prohibited at City Hall, it is staffed and we are responding to all phone calls and emails during normal working hours.
• We will continue to post resources from Christian Neighbors, Allegan County Community Foundation, Allegan County United Way, Plainwell Schools, Allegan County Health Department as well as other organizations to assist our community
• We are working with our local businesses to provide up to date information from the MEDC, Small Business Association, Michigan Chamber of commerce, the State of Michigan and Lakeshore Advantage on resources available to them.
We live and work in a phenomenal community and I firmly believe we will come together and take care of each other. Let’s check on our neighbors (at least 6’ apart though), order take-out and purchase gift cards from our local restaurants/shops and practice patience.
I would also like to thank all the dedicated volunteers and first responders who right now are working hard to protect and support our community.
Erik Wilson, Plainwell City Manager
Effective Immediately, the City of Plainwell will temporarily close City Hall and Public Works to walk-in traffic. Essential services will not be impacted and our first responders, including police and fire will still be on duty around the clock.
We understand that closing City Hall is inconvenient, however the safety of our residents and employees is paramount. It is our hope that limiting face to face interactions will help reduce the spread of COVID-19 (coronavirus).
All customer service requests will be handled by phone or email during these business hours Monday-Friday 9:00 AM to 3:00 PM. We encourage residents to utilize the drop (& call) box located in the parking lot as well as our on-line payment option. Despite this change we are committed to providing exemplary service.
Important Contact Information:
City website with employee contact information: www.plainwell.org
City Hall: 269-685-6821
Public Works: 269-685-9363
Public Safety: Non-Emergency 269-685-9858
Allegan County Health Department: 269-673-5411
Allegan County Health Department: 269-673-5411
The safety of our citizens is our top priority. We continue to proactively monitor the coronavirus situation and are following the guidelines from the Centers for Disease Control. At this time, the City will maintain our regular business operations. This may change depending on further developments.
Residents should know that the City’s Public Works and Public Safety Departments will be fully operational during this time as well as all first responder services.
What can you do to help?
If you have recently experienced symptoms such as fever, cough and difficulty breathing, we ask you to refrain from coming to City buildings in-person. We do ask residents to make use of online payment options as well as the dropbox outside of City Hall when possible.
Our Public Safety Department will be responding to all Police, Fire and Medical situations as usual. The officers will be following the recommended guidelines set by the Center of Disease Control. If you have an emergency and require Police, Fire, or medical treatment and are experiencing any of the above symptoms please notify dispatch so the officers can take safety precautions to assist you.
What are we doing to help?
Please know that your health and safety and those of our staff are of utmost importance to us. If there is anything we can do to accommodate you, please do not hesitate to reach out to us.
- Staff members have been encouraged to stay home if they are sick. We are doing our best to stay healthy.
- We are committed to maintaining a clean and sanitized environment. We are frequently cleaning all of our areas as well as disinfecting and sanitizing all frequently touched surfaces.
- The City’s Water Department will be canceling routine in-home appointments.
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